Jian Guo, founder of Resolvix

$40M extension

Resolvix

Resolvix closes $40M extension as enterprise CX agents expand into post-sale ops

  • Agentic CX
  • Customer Success
  • Enterprise AI

Returning investors topped up Resolvix as the company extends resolution agents from Tier-1 support into renewals, entitlements, and customer success workflows inside Salesforce-heavy stacks.

Jian Guo · MIT dropout

“Customer work is not a chatbot feature — it is how post-sale operations will run.”

— Founder

“This is the resolution layer the market consolidates on inside the systems of record enterprises already trust.”

— Matt Garratt · Salesforce Ventures