Deskly
Deskly Raises $18M Seed for Support Agents That Close Tickets Instead of Ranking Them
Agentic CX stack that resolves refunds, account changes, and policy exceptions end-to-end inside the helpdesk—humans escalate exceptions, not every password reset.
Hui Lin & Tyler Marsh · ex-Zendesk / ex-Intercom
“We do not sell another CSAT dashboard. We sell closed tickets while the queue still sleeps.”
“Unit economics only work when the agent does the volume work—ten thousand resolved contacts is a product, not a pilot.”