Closeloop
Closeloop Raises $44M Series A for Support Agents That Resolve Tickets Inside Systems of Record
Resolution agents that refund, reschedule, and re-provision with policy graphs and human gates only on high-liability paths—measured on closed tickets, not draft replies.
Ming Zhou · ex-Zendesk
“Drafting a reply is a feature. Closing the loop is a company—and that is the only metric we sell.”
“CX unit economics only flip when agents act with audit trails—Closeloop is that operating system.”